Customer Service Priorities – 2 Priorities for Customer Service Teams Hi, Jozsef Kiss here from Somebody2Hire.com here in the Philippines. Today I want to talk to you about customer service priorities. I’ve got two different points today to talk about. #1) Sales. Make sure you have outbound telemarketing working for you. And make sure that your team is up selling
3 Questions to Ask When Hiring a Call Center Hi Jozsef Kiss here from Somebody2Hire.com here in the Philippines. Today I would like to talk to you about 3 different questions that you can ask when hiring a call center here in the Philippines. So number one, make sure you ask for testimonials so that you can be sure that
Questions To Ask When Hiring A Contact Center – Staffing Do you want to know how great call centers hire great staff? The best people you can hire are bright, educated, driven and highly reliable. Ask the contact center for copies of resumes of potential prospects. And also ask for a written copy of their reference checks. A reference check
How owners of Airbnb listings can take full advantage of Virtual Assistants Do you really want to be on your phone at odd hours of the day, answering the same questions about your Airbnb listing? Customer service is required by all Airbnb listings because people want to ask a wide array of questions about your property. Being a customer service
Cost Savings – Another Reason SME’s Hire Virtual Assistants in the Philippines Small and medium enterprise owners like you have a big advantage when it comes to hiring personal assistants. It’s called outsourcing, and hiring virtual assistants in the Philippines. I’m going to break down why SME’s create more opportunities to grow their business, and save massive amounts of cash
Communication Tools You Need On Your Smartphone To Work With Virtual and Remote Teams I’m asked all the time about which tools I use to run my businesses that are both online and off. No matter where you are in the world in relation to your team there are tools that you can use to stay in touch and keep
When you hire a virtual assistant in the Philippines they sometimes have a tendency to disappear. Where did they go? Are they alright? These are some of the questions that rush through your head if someone simply doesn’t show up to work anymore. There are plenty of reasons why freelancers / virtual assistants may decide to bail out on you.
Transcript: Let’s talk about how to generate more leads on LinkedIn. If you’re only contacting prospects once without following up, then consider this… Lead generation requires you to follow up with 8 out of 10 prospects before you can convert them into a customer. Unfortunately there is no way to know what situation your prospects are in when they read
1) Your Picture – You should have a nice headshot that shows you smiling. Smiling has a significant psychological advantage when people first see you. First impressions online or off is important when building instant rapport. 2) Your Name – Always use YOUR name. It’s best to leave your company name or abbreviations out of the name field on LinkedIn.