Customer Service Priorities – 2 Priorities for Customer Service Teams

Customer Service Priorities – 2 Priorities for Customer Service Teams

Hi, Jozsef Kiss here from Somebody2Hire.com here in the Philippines.

Today I want to talk to you about customer service priorities.

I’ve got two different points today to talk about.

#1) Sales. Make sure you have outbound telemarketing working for you. And make sure that your team is up selling on anything that is inbound from customers.

#2) Customer retention. Make sure when your team picks up the phone that their smiling and that they provide a solution to anybody that’s calling in.

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Jozsef Kiss
CEO – Somebody 2 Hire
jozsef@somebody2hire.com
Connect with me on LINKEDIN

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