A shortage of staff?

No. You just need to know where to look.

With the shortage of people wanting to work in positions such as customer service, where are companies able to hire reliable staff?

The BPO (business process outsourcing) industry adds approximately $500 million dollars to the Philippines economy.

The same industry (call centers) employs more than 1.3 million Filipino’s.

Why are these numbers important?

With a population size of about 110 million people, the Philippines has more talent than available work.

Companies now have a massive opportunity to hire skilled customer service people.

Voice, email, chat and social media customer service representatives are always in demand.

The Philippines currently has an abundance of skilled workers ready to help international brands.

Customer service is a 100% must for all brands.

The Philippines currently allows international brands to fill roles while giving people steady jobs.

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