Phone Software Recommendation for Customer Service Teams

Need a phone system for customer service?

Which one should you choose?

RingCentral is not only popular, but a powerful phone system that does more than just allow calls.

There are a lot of features including the ability to text, and collaborate among team members.

Here are some of the more powerful features that will help you optimize your customer service team.

• Record all calls

All inbound and outbound calls can be recorded.

You can use recordings to coach and optimize your customer service representatives.

• Integrations

RingCentral Integrates with Salesforce, Zendesk and other powerful CRM’s.

Using integrations like Zendesk, you will be fully capable of helping your customers when they need you.

• Reporting

As your team scales you will need to know where you can sharpen your customer service team.

Reports are easily accessible to give you the exact information regarding call volume, agents speed and much more.

If you’re looking for a powerful and very capable phone system, then RingCentral is highly recommended.

Here at Somebody2Hire, we not only help you hire customer service representatives but we also help set up phone systems.

Get in touch with us and we will help you set up a phone system, such as RingCentral, that you can deploy immediately.