Popular Tools used by Customer Service Representatives
RingCentral is a popular tool being used by brands who hire remote customer service representatives, especially in the Philippines.
These are important features for brands who hire remote customer service representatives..
✔ Phone, text, voicemail
✔ Internal team messaging
✔ Call Recording
Brands can choose phone numbers that are local, or toll-free numbers to support a wider audience of customers.
This is a fantastic tool that is competitive in cost, and is used to communicate with customers and customer service team members.
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