Open Hours – Mon – Fri : 8.00 am – 6.00 pm
Hire Restoration Company Customer Service Representatives
Become stress free with 24/7 communication and support. (since 2014)
Inbound Call Handling & Appointment Scheduling
Restoration companies rely heavily on prompt and professional call handling. CSRs are often the first point of contact, managing inbound calls from customers in need of immediate assistance for water damage, mold removal, or fire restoration services. They gather critical information about the nature of the damage, schedule appointments for site inspections, and dispatch teams as needed.
Updating Clients on Project Status
Throughout a restoration project, clients appreciate updates on timelines, processes, and next steps. CSRs handle regular follow-ups, keeping clients informed about job status, expected completion dates, and any changes to the project plan. This communication builds trust and reassures clients, improving overall customer satisfaction, which is key to fostering loyalty and positive word-of-mouth for the restoration company.
Insurance Coordination Assistance
Restoration work often involves insurance claims, so CSRs help clients navigate this complex process. They may communicate directly with insurance adjusters, provide necessary documentation, and assist in clarifying details regarding claims. By supporting clients in this way, CSRs ensure smoother transactions and faster claim approvals, reducing the workload for clients and enhancing their experience.
Since 2014
Hire More Affordably Without Compromising Quality
Hiring is a complicated and expensive process, one that we do for you at no cost.
Our BPO’s hiring practices stand out because, being based in the Philippines with our talented HR team, we have a deep understanding of the local talent pool, culture, and work ethics, ensuring we match the best candidates to our clients’ needs. We do not charge you for this service.
Elevate your business with us
Why Somebody2Hire?
✅ We are in the Philippines, since 2014
✅ Starting at $6 an hour
✅ 6 call centers in the Philippines
✅ Our HR team does all of the sourcing and hiring
✅ Team leaders manage your staff daily
✅ We specialize in 24/7 support
✅ We build teams and processes
not just beaches
Why the Philippines?
The Philippines has become the #1 choice for customer support. Somebody2Hire hires college and university graduates with degrees. English is commonly spoken with limited to no accent. We are very lucky to be helping so many Filipino’s earn a great wage, and be able to support their families.
testimonials
What our partners say
Production Manager
Vice President