Hire Customer Service Representatives & Data Entry
- Full Recruitment Process
- Fixed Fee
- No Contracts
- North American Management
Outsourcing to the Philippines will cut payroll & operational expenses by 75%
Testimonials & Voice Sample
A message from our founder & CEO
“We’ve been in the Philippines for the last decade.
Our mission is to empower your brand and help you scale immediately.
We build your customer support and back office teams, and we manage them for you.
You can finally focus on your business.”
– Jozsef Kiss
Hire Customer Service Representatives
- Inbound & Outbound Calls
- Chat, Email, Social Media
- Process Payments
- Handling Customer Inquiries
- Appointment Setting
- Technical Support
- Build Customer Retention
- Resolve Complaints
Hire Data Entry Specialists
- Data Input
- Data Verification
- Data Cleansing
- Data Formatting
- Database Management
- File Management and Documentation
- Generating Reports
- Research
A professional team to Support Your Customers, Every Time They Need You
- 7 out of 10 customers will keep coming back when you offer convenient support. Don't worry anymore about your availability. Your team answer calls, chat requests, email and social media 24/7.
- Your customer service team can take payment orders, create appointments and make outbound sales calls.
Your team create opportunities to sell, or upsell on every interaction. - Your data entry specialists compliment and work alongside your customer support team.
Your data entry team keeps information secure, and create customized reports. - Don't worry, we've been in the Philippines for the last decade. The Philippines is #1 in customer support worldwide. And you'll save 75% on hiring costs.
We want to work with you
Let's Talk
Contact Us. We want to align with your goals and company vision. Let’s discuss your companies specific needs, and we will do the rest.
We Hire & Onboard Your Staff
Our teams take care of sourcing, hiring and onboarding your new staff. Our process aligns with western hiring practices. We hire for experience, and a positive attitude.
Training, then we work
Once training is complete, your new customer service representatives start taking calls, emails, chat requests and monitor your social media.
Technology & Integrations
- No matter what software you use, we can integrate them into our centers. All software including phone system, CRM and data can all be integrated. Our staff will receive training on each piece of tech.
- If you want to upgrade and change any of your current systems, we're here to help you transition. Full training will be provided to your staff in the Philippines.
Frequently asked questions
Which industries do we serve?
The truth is every industry like yours needs to support customers. Industries we help support:
Online Ecommerce. Food & Beverage. Healthcare. Banking. Automotive. Retail. Technology (SaaS). Travel and Hospitality. Real Estate. Manufacturing.
Don’t see your industry listed here? It’s fine, we can help you too.
How long does it take to hire and get started?
We can have staff hired and ready in 5 business days or less.
Only $6 per hour?
The wages in the Philippines are far lower than in the west. But that doesn’t mean the quality is lower. In fact, corporations you’ve heard of hire hundreds or thousands of staff in the Philippines. There are 1.6 million Filipinos working in the call center industry.
The average cost to hire a customer service representative in the US is $3000 per month.
The cost to hire with us is less than $1000 per month.
For the cost of one person hired in the US, you can hire 3 people in the Philippines.
$10 per hour office based
We have our own offices in the Philippines. With tight physical security measures, your account will always be secure with us.
The average cost to hire a customer service representative in the US is $3000 per month.
The cost to hire with us is less than $1000 per month.
Where do we find our staff?
We have sourcing teams in 5 major cities in the Philippines.
How's the English in the Philippines?
English is widely spoken in the Philippines. Our client partners love developing relationships with their staff because of the ease of communication.
Listen to a voice recording CLICK HERE
How does the time zone difference work?
1.6 million Filipinos work in the call center industry. Most of them work nights to accommodate western clients. Time zones are not an issue at all.
Do we provide training?
Yes. We provide customer service training to enhance your new staff’s skillsets. We also help train staff with the tools they will use to support your business.
How do we ensure data privacy and security?
Our human resources team does a fantastic job sourcing and hiring. During the interview process, our team asks potential hires for a copy of an up to date police clearance. Our team also does extensive background checks. We make sure that your data is always protected, no matter what.
Any hidden fees?
No hidden fees. Month to month. You are billed month to month.
Who owns Somebody2Hire ?
Our CEO is a Canadian entrepreneur, Jozsef Kiss.