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Customer Service Representatives

About Us:
somebody2hire is a leading BPO call center and outsourcing company based in the Philippines. We are dedicated to providing top-notch customer service solutions to clients worldwide. As we continue to grow, we’re looking for talented individuals to join our team and help us deliver exceptional customer experiences.
Position Overview:
We are seeking Customer Service Representatives who are passionate about customer satisfaction and possess excellent communication skills. As a Customer Service Representative, you will be the first point of contact for our clients’ customers, assisting them with inquiries, resolving issues, and ensuring a positive customer experience.
Key Responsibilities:
Handle customer inquiries via phone, email, or chat with professionalism and empathy. Provide accurate and timely information to customers. Resolve customer complaints or issues effectively and efficiently. Maintain a high level of product and service knowledge to address customer inquiries. Document customer interactions and follow up as necessary. Collaborate with team members to achieve performance targets and KPIs.
High school diploma or equivalent. Excellent verbal and written communication skills in English. Strong problem-solving and multitasking abilities. Customer-focused attitude with a desire to help others. Previous customer service experience is a plus.
Apply Here:
Please email us both of the following. They are necessary to move onto the next phase of our hiring process.
  • Resume
  • Voice Recording
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Location: Philippines

+1 855 688 7723

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