Meet one of our experienced candidates with over 14 years in customer service and leadership roles!
✅ Team Lead (2011-2024): Trained teams in transaction management, resolved customer issues proactively, and motivated staff to boost service quality and efficiency.
✅ Part-Time Medical Biller (2020-2022): Handled payment postings, guided patients on benefits and eligibility, and analyzed medical billing documents.
✅ Subject Matter Expert (2010-2011): Provided real-time support and product guidance to agents.
✅ Technical Support Representative (2009-2010): Assisted customers with satellite radio and telecom services.
Looking for talent like this to level up your customer service team?