At 9:33am, your customer service rep, Roxanne, just wrapped up a call with an existing customer looking for a delivery status update. Then, a new website chat session opens. It's a potential customer who is looking for
At 9:33am, your customer service rep, Roxanne, just wrapped up a call with an existing customer looking for a delivery status update. Then, a new website chat session opens. It's a potential customer who is looking for