3 Essentials of a Call Answering Service, 2024 Call answering services ensure that companies never miss a call by professionally handling customer inquiries, scheduling appointments, and providing 24/7 after-hours support. Somebody2Hire, based in the Philippines for ten years, has assisted numerous businesses globally with premium call-answering services. Their expertise guarantees customer satisfaction and business continuity. […]

How to outsource customer service, without worrying about accents When customers ask about your reps’ location due to accents, it’s important to redirect the conversation quickly. Reps can say, “I understand your concern, but I’ve been here for a year and will do everything I can to help you—can I have your first name, please?” […]