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admin April 8, 2022 0 Comments

Are you struggling to answer your customers when they need you the most? The problem here is that if they can’t reach you, there’s a good chance they will find someone they can. And that’s going to

admin April 6, 2022 0 Comments

Turn the Cannacurious Into Buying Customers with Education Through Chat Support   As the cannabis industry continues to grow, more consumers want to be educated.   Curious consumers, or cannacurious, are those who are looking for information

admin April 4, 2022 0 Comments

Are you trying to hire customer service representatives? Brands that need to hire customer service representatives have to focus on the following 3 areas. 1) Documentation The first step in creating a customer service team is to

admin March 24, 2022 0 Comments

At 9:33am, your customer service rep, Roxanne, just wrapped up a call with an existing customer looking for a delivery status update. Then, a new website chat session opens. It's a potential customer who is looking for

admin March 22, 2022 0 Comments

Need a phone system for customer service? Which one should you choose? RingCentral is not only popular, but a powerful phone system that does more than just allow calls. There are a lot of features including the

admin March 17, 2022 0 Comments

With millions of ecommerce businesses there is always room for improvement. Hiring e-commerce customer service representatives is half the battle in generating revenue. E-commerce businesses have many opportunities to create a better experience for customers with people

admin March 10, 2022 0 Comments

6 out of 10 consumers say that time is a very important factor in online experiences. What does this mean for your business? Ecommerce shops are have a lot of the same requests coming in every day.

admin March 9, 2022 0 Comments

How do your customer service representatives pay for themselves, and drive revenue? Some business owners are afraid of building a customer service team because they feel it's just an expense. This is how customer service pays for

admin March 3, 2022 0 Comments

Case Study 🔥🔥🔥 ✔ Hired 3 Customer Service Representatives✔ 3 Reps handle phone and chat requests during PST day time hours✔ Client saves $79,000.00 USD https://youtu.be/buSanjIrAQk [contact-form-7 id="5528" title="Appointment"]

admin February 28, 2022 0 Comments

Popular Tools used by Customer Service Representatives RingCentral is a popular tool being used by brands who hire remote customer service representatives, especially in the Philippines. RingCentral These are important features for brands who hire remote customer

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