You spend thousands of dollars on marketing, like Google and Facebook ads, to get people to call your business.
Then, your phone rings.
It’s a potential customer, ready to book your services and buy from you.
But, your team is extremely busy and no one answers.
They hang up, frustrated, and then they call one of your competitors.
Now, think about what that means: lost revenue, wasted marketing dollars,
And you gave your competitor the sale.
To have a high standard of customer support, you should be answering every call, every time.