Hello again, this is Jozsef Kiss, Founder of Somebody2Hire.com in the Philippines. Before we move on please subscribe to our YouTube channel so that you will get more great information on how outsourcing to the Philippines can
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They are in high demand because they are awesome. Alright here’s the truth. At the moment the Philippines is sitting as the number one country to outsource customer service. What’s behind this? Filipinos with customer service experience
What is the one channel that customers use to get an immediate response from customer service? It's the one that's the easiest for anyone to access. Chat support sits comfortably on your website. Anyone can access chat
How do you know if you should integrate chat support on your website? Hi I’m Jozsef Kiss, founder of Somebody2Hire.com I’ll show you a quick and easy way to find out if consumers want to reach you
https://youtu.be/Y6gPCo1xk-o 8:50am – logs in to check email 9:00am – logs into chat support software 9:07am – Consumer contacts chat support, and the customer service representative gives the availability of the items and directs the consumer to
Chat support increases your customer experience, and sales. Remember the last time you landed on a website and wanted to ask questions about the service or products? Did you pick up the phone or send an email?
6 out of 10 consumers say that time is a very important factor in online experiences. What does this mean for your business? Ecommerce shops are have a lot of the same requests coming in every day.
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